Privacy Policy

At Amata Farms, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use and safeguard it, and your privacy rights.

We collect information necessary to process orders and improve your shopping experience, including:

• Personal Details: Name, email address, contact phone number, and delivery address.
• Transaction Details: Items purchased, order amount, payment confirmation status (we do not store your full debit/credit card numbers; payments are handled by certified payment gateways).
• Technical & Usage Data: IP address, browser type, device information, and browsing activity on our website via standard analytics cookies.

We use your information to:

• Process, fulfill, and ship your orders of pure farm products.
• Communicate order status, tracking links, and delivery updates via SMS, WhatsApp, or email.
• Provide customer support and resolve any questions or issues promptly.
• Prevent fraudulent transactions and protect our customers and platform.
• Send promotional offers and newsletters (only with your consent, with an easy opt-out mechanism).

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your data only with trusted partners strictly necessary for operations:

• Logistics Partners: Courier and shipping companies to deliver your package to your doorstep.
• Payment Processors: Secure, RBI-compliant payment gateways (e.g. Razorpay, Cashfree, UPI) for processing payments.
• Legal Obligations: If required by law, regulation, or court order to comply with legal processes.

We implement industry-standard technical and organizational security measures, including SSL encryption, secure servers, and restricted database access, to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Our website uses cookies to enhance browsing convenience, remember cart contents, and analyze web traffic. You can adjust your browser settings to decline cookies if you prefer, though some website features may not function properly without them.

You have the right to access, update, or request the deletion of your personal account information. If you wish to review or update your details, or unsubscribe from marketing messages, please contact us at support@amatafarms.in.